Privacy Policy

Solent Companions Ltd

Last Updated: 24/02/26

1. Who we are

Solent Companions Ltd is a UK-based companionship and home support service.

Registered Office:

Solent Companions 61 Bridge Street Kington HR53DJ UK

Company Number: [Insert once incorporated]

Contact Email: enquiries@solentcompanions.co.uk

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect:

• Name
• Contact details (phone, email, address)
• Information submitted through enquiry forms
• Information relevant to support services
• Website usage data (via cookies and analytics)

We do not collect payment card information via the website.

3. How We Use Your Information

We use your data to:

• Respond to enquiries
• Provide requested services
• Arrange assessments
• Communicate about support
• Improve our website performance

We do not sell or trade your personal data.

4. Lawful Basis for Processing

We process personal data under:

• Legitimate Interest (responding to enquiries)
• Contractual Necessity (providing agreed services)
• Legal Obligation (where required by law)
• Vital Interests (safeguarding concerns)

5. Data Storage & Security

We take appropriate security measures to protect your data, including:

• Password-protected devices
• Secure storage systems
• Restricted access

6. Data Retention

We retain personal data only for as long as necessary to provide services and meet legal obligations.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your data
• Request correction
• Request erasure (where applicable)
• Restrict processing
• Object to processing
• Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: www.ico.org.uk  

8. Contact Us

For data protection queries, contact:

Enquiries@solentcompanions.co.uk

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from:

• Unauthorised access
• Loss
• Misuse
• Disclosure

However, no internet transmission is ever completely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website.